Thank you for purchasing the Coffee Lovers ebook from donaconcorazon.site. We aim to ensure that you are satisfied with your purchase. As we sell digital products, we comply with the applicable regulations regarding digital product refunds in the United States.

1. Digital Products and Refunds
In accordance with the law, digital products, including ebooks, are generally non-refundable once they have been downloaded or accessed. This is because digital products can be copied and kept after purchase, making it impossible for us to retrieve them once delivered.

2. Requesting a Refund
We understand that there may be exceptional situations where a refund is needed. If you have not yet downloaded or accessed the ebook and wish to request a refund, please contact us within 14 days of your purchase. We will consider these cases on a case-by-case basis.

To request a refund, please email us at support@coffeelovers.site. Be sure to include your order details, including the email used for the purchase and the reason for the refund request. We will review your request and respond as soon as possible.

3. Stripe Payment Gateway and Refund Process
If a refund is granted, we will process it through the payment gateway, which is Stripe. Refunds are typically issued back to the original payment method used during the purchase. Stripe’s system handles the transaction securely, and the funds will be credited back to your account in a few business days, depending on your bank’s processing time.

Please note that Stripe’s policies may take up to 5-10 business days for the refund to appear in your account after it has been processed. If you have any questions regarding the refund status, we advise you to contact Stripe directly for more details.

4. Refund Denials
Refunds will be denied if the product has been downloaded or accessed, or if the request is made beyond the 14-day window. We reserve the right to decline any refund requests that do not meet the above criteria.

5. Exceptions and Special Cases
In some rare cases, such as technical issues preventing access to the ebook, we may offer an exception. If you encounter any problems with your purchase or experience technical difficulties, please reach out to us promptly at support@coffeelovers.site. We will investigate the issue and determine if a refund or other resolution is appropriate.

6. Contact Us
If you have any questions about our refund policy, please do not hesitate to contact us at support@coffeelovers.site. We are here to assist you and ensure that you are satisfied with your experience.